United Kingdom and rest of the word
If you are based in the United Kingdom or outside of the European Economic Area, the responsible entity for the information presented on this website is the UK permanent establishment of LIVA GmbH & Co. KG.
LIVA GmbH & Co. KG UK Branch
85 Gresham Street
London EC2V 7NQ
LIVA GmbH & Co. KG is an appointed representative of LIVA Partners Limited. LIVA Partners Limited is authorised and regulated by the Financial Conduct Authority (“FCA”) under reference 965050 to carry on insurance distribution activities. LIVA GmbH & Co. KG’s appointed representative status is evidenced on the FCA Register under Liva GmbH & Co. KG’s firm reference number 989060. LIVA Partners Limited is a company registered in England and Wales under company number 11311703 with a registered office at 85 Gresham Street, London EC2V 7NQ, United Kingdom.
Germany and the European Economic Area
If you are based in Germany or the European Economic Area, the information presented on this website is in accordance with section 5 German Broadcast Media Act (TMG), section 55 Interstate Broadcasting Treaty (RStV) and the responsible entity for the information is LIVA GmbH & Co. KG with the below details.
We are informing you about our company in accordance with Section 15 of the German Insurance Broking Regulation (Versicherungsvermittlungsverordnung)
Kundeninformation nach §15 der Versicherungsvermittlungsverordnung
LIVA GmbH & Co. KG (“LIVA”)
LIVA GmbH & Co. KG (“LIVA”)
Persönlich haftende Gesellschafterin:
LIVA Management is registered in the Register of Intermediaries (Vermittlerregister als Versicherungsmakler) as an Insurance Broker (Versicherungsmakler) as per section 34(d) sentence 1 of the German Trade Regulation Act (Gewerbeordnung). Its registered number is D-6JSF-TF3ZJ-46.
The Register of Intermediaries contains a section on foreign country activities, which list the following countries where the business of Insurance Broker might be legally undertaken by way of freedom of services: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Die LIVA Management GmbH ist im Vermittlerregister als Versicherungsmakler mit einer Erlaubnis nach § 34d Abs. 1 Gewerbeordnung (GewO) eingetragen (Versicherungsvermittlerregister-Nr.: D-6JSF-TF3ZJ-46).
Im Vermittlerregister sind unter Auslandstätigkeit die folgenden Länder aufgeführt, in denen im Wege der grenzüberschreitenden Dienstleistungsfreiheit Tätigkeiten als Versicherungsvertreter erbracht werden dürfen: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Irland, Island, Italien, Kroatien, Lettland, Liechtenstein, Litauen, Luxemburg, Malta, Niederlande, Norwegen, Österreich, Polen, Portugal, Rumänien, Schweden, Slowakei, Slowenien, Spanien, Tschechien, Ungarn und Zypern.
Competent licensing authority:
The entry in the Register of Intermediaries (Vermittlerregister) can be verified with:
Association of German Chambers of Industry and Commerce (Deutscher Industrie- und Handelskammertag) (DIHK) e. V.
Eintragung im Vermittlerregister kann wie folgt überprüft werden:
Deutscher Industrie- und Handelskammertag (DIHK) e. V. Breite Straße 29
Out-of-court dispute resolution:
For the settlement of disputes arising from insurance intermediation, you can turn to the following out-of-court responsible authorities:
Versicherungsombudsmann e. V.
Für die Beilegung von Streitigkeiten aus der Versicherungsvermittlung können Sie sich an folgende außergerichtliche Schlichtungsstellen wenden:
Versicherungsombudsmann e. V. Postfach 08 06 32
You can contact us with your complaint in various ways:
Sie können sich mit Ihrer Beschwerde über verschiedene Wege an uns wenden:
The European Commission has established a European online dispute resolution platform (OS platform) under http://ec.europa.eu/consumers/odr/. Consumers may use the OS platform to resolve disputes arising from online contracts with providers established in the EU.
Die Europäische Kommission hat unter http://ec.europa.eu/consumers/odr/ eine Europäische Online-Streitbeilegungsplattform (OS-Plattform) errichtet. Verbraucher können die OS-Plattform für die außergerichtliche Beilegung von Streitigkeiten aus Online- Verträgen mit in der EU niedergelassenen Unternehmen nutzen.
Types of fees related to our insurance services
LIVA is an insurance broker of Transactional, Specific Contingency and Intellectual Property Insurance and an for the purposes of the Insurance Distribution Directive (Directive (EU) 2016/97) and receives a commission for each insurance policy written from insurers unless agreed differently with a client.
Art der Vergütung im Zusammenhang der Vermittlung
LIVA ist ein Versicherungsmakler der Transactional, Specific Contingency, und Intellectual Property Insurance nach Maßgabe der Richtlinie über Versicherungsvertrieb (Richtlinie (EU) 2016/97) und erhält für die Vermittlung einer Versicherungspolice eine Provision von Versicherern, außer wenn es eine andere Vereinbarung mit dem Kunden gibt.
Disclosure of direct or indirect participations over ten percent in insurance companies or participations of insurance companies in our company of over ten percent
LIVA Group does not hold direct or indirect participations of more than 10% of the voting rights or capital of an insurance company.
Offenlegung direkter oder indirekter Beteiligungen über zehn Prozent an Versicherungsunternehmen oder von Versicherungsunternehmen am Kapital des Versicherungsvermittlers über zehn Prozent
Die LIVA Gruppe besitzt weder direkte noch indirekte Beteiligungen von über zehn Prozent an den Stimmrechten oder am Kapital eines Versicherungsunternehmens.
We amend these terms from time to time. Every time you wish to use the website, please check these terms to ensure you understand the terms that apply at that time. You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these terms and conditions, and that they comply with them.
The information contained in the website is for general information purposes only. It is not intended to amount to advice upon which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
The information contained in the website is provided by LIVA and while we make efforts to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Whether you are a consumer or a business user
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products and services to you.
you are a business user
We exclude all implied conditions, warranties, representations or other terms that may apply to the website or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, the website; or
use of or reliance on any content displayed on the website.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are a consumer user
Please note that we only provide the website for domestic and private use. You agree not to use the website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity or in response to any breaches by you of these terms.
If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
The website may include information and materials uploaded by other users of the website, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on the website do not represent our views or values.
Unauthorised use of the website may give rise to a claim for damages and/or be a criminal offence.
This disclaimer has no effect on your statutory rights in respect of any product and service that you buy from this website.
The website is made available free of charge. Every effort is made to keep the website operational and available. However, you may not have uninterrupted and error-free access or use of the website. We take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We may suspend or withdraw or restrict the availability of the website (in whole or in part) so we can repair, maintain or update the website. In these circumstances, we will try to give you reasonable notice.
LIVA takes all reasonable steps to ensure that any information you provide to us on the website or via email is kept secure, but please remember that, because of the nature of the internet, the security of this information during electronic transfer cannot be guaranteed. Nor is there any guarantee that all emails sent and forms submitted will be received by us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions.
Links to other Websites
Links from the website to third party websites are provided for information and convenience only. A link does not imply an endorsement of a third party website; likewise, not linking to a particular third party website does not imply lack of endorsement. By following the links, you will be leaving the website and LIVA is not responsible for, does not endorse or approve and accepts no liability in respect of, any information or opinion contained on any third party website (including, without limitation, any liability arising out of any allegation that the content of any third party site infringes any law or the rights of any person or entity).