LEGAL INFORMATION

United Kingdom and rest of the word

If you are based in the United Kingdom or outside of the European Economic Area, the responsible entity for the information presented on this website is the UK permanent establishment of LIVA GmbH & Co. KG.

LIVA GmbH & Co. KG UK Branch
85 Gresham Street
London EC2V 7NQ
United Kingdom

Phone +44 (0) 20 3970 1313
E-Mail info@liva.eu

LIVA GmbH & Co. KG is an appointed representative of LIVA Partners Limited. LIVA Partners Limited is authorised and regulated by the Financial Conduct Authority (“FCA”) under reference 965050 to carry on insurance distribution activities. LIVA GmbH & Co. KG’s appointed representative status is evidenced on the FCA Register under Liva GmbH & Co. KG’s firm reference number 989060. LIVA Partners Limited is a company registered in England and Wales under company number 11311703 with a registered office at 85 Gresham Street, London EC2V 7NQ, United Kingdom.

Germany and the European Economic Area

If you are based in Germany or the European Economic Area, the information presented on this website is in accordance with section 5 German Broadcast Media Act (TMG), section 55 Interstate Broadcasting Treaty (RStV) and the responsible entity for the information is LIVA GmbH & Co. KG with the below details.

English German

We are informing you about our company in accordance with Section 15 of the German Insurance Broking Regulation (Versicherungsvermittlungsverordnung)

Kundeninformation nach §15 der Versicherungsvermittlungsverordnung

LIVA GmbH & Co. KG (“LIVA”)
c/o Freo Germany GmbH
Kurfürstendamm 196
10707 Berlin
Germany
Company number at the local court of Charlottenburg: HRA 61518 B

Tel: +49 (0) 30 166 345 13
E-Mail dach@liva.eu

General Partner:
LIVA Management GmbH
Company number at the local court of Charlottenburg HRB 252069 B

Represented by:
Clemens Juergen Kueppers and Johannes Jacob, Managing Director (Geschäftsführer)

LIVA GmbH & Co. KG (“LIVA”)
c/o Freo Germany GmbH
Kurfürstendamm 196
10707 Berlin
Germany
Amtsgericht Charlottenburg: HRA 61518 B

Tel: +49 (0) 30 166 345 13
E-Mail dach@liva.eu

Persönlich haftende Gesellschafterin:
LIVA Management GmbH
Amtsgericht Charlottenburg HRB 252069 B

Vertreten durch:
Clemens Jürgen Küppers and Johannes Jacob, Geschäftsführer

Status

LIVA Management is registered in the Register of Intermediaries (Vermittlerregister als Versicherungsmakler) as an Insurance Broker (Versicherungsmakler) as per section 34(d) sentence 1 of the German Trade Regulation Act (Gewerbeordnung). Its registered number is D-6JSF-TF3ZJ-46.

The Register of Intermediaries contains a section on foreign country activities, which list the following countries where the business of Insurance Broker might be legally undertaken by way of freedom of services: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Status

Die LIVA Management GmbH ist im Vermittlerregister als Versicherungsmakler mit einer Erlaubnis nach § 34d Abs. 1 Gewerbeordnung (GewO) eingetragen (Versicherungsvermittlerregister-Nr.: D-6JSF-TF3ZJ-46).

Im Vermittlerregister sind unter Auslandstätigkeit die folgenden Länder aufgeführt, in denen im Wege der grenzüberschreitenden Dienstleistungsfreiheit Tätigkeiten als Versicherungsvertreter erbracht werden dürfen: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Irland, Island, Italien, Kroatien, Lettland, Liechtenstein, Litauen, Luxemburg, Malta, Niederlande, Norwegen, Österreich, Polen, Portugal, Rumänien, Schweden, Slowakei, Slowenien, Spanien, Tschechien, Ungarn und Zypern.

Competent licensing authority:

Chamber of Industry and Commerce (Industrie- und Handelskammer) Berlin
Fasanenstr. 85
10623 Berlin, Germany
Phone: +49 30 31510-0
Email: service@berlin.ihk.de

Zuständige Erlaubnisbehörde:

Industrie- und Handelskammer Berlin
Fasanenstr. 85
10623 Berlin, Germany
Telefon: +49 30 31510-0
Email: service@berlin.ihk.de

The entry in the Register of Intermediaries (Vermittlerregister) can be verified with:

Association of German Chambers of Industry and Commerce (Deutscher Industrie- und Handelskammertag) (DIHK) e. V.
Breite Straße 29
10178 Berlin Germany
www.vermittlerregister.info

Eintragung im Vermittlerregister kann wie folgt überprüft werden:

Deutscher Industrie- und Handelskammertag (DIHK) e. V. Breite Straße 29
10178 Berlin Germany
www.vermittlerregister.info

Out-of-court dispute resolution:

For the settlement of disputes arising from insurance intermediation, you can turn to the following out-of-court responsible authorities:

Versicherungsombudsmann e. V.
P.O. Box 08 06 32
10006 Berlin, Germany
www.versicherungsombudsmann.de

Außergerichtliche Schlichtungsstellen:

Für die Beilegung von Streitigkeiten aus der Versicherungsvermittlung können Sie sich an folgende außergerichtliche Schlichtungsstellen wenden:

Versicherungsombudsmann e. V. Postfach 08 06 32
10006 Berlin, Germany
www.versicherungsombudsmann.de

Customer complaints:

You can contact us with your complaint in various ways:

By telephone: +49 (0) 30 166 345 13
By Email: Write to us at dach@liva.eu
By post: Please send letters to LIVA GmbH & Co. KG, c/o Freo Germany GmbH Kurfürstendamm 196, 10707 Berlin, Germany

Kundenbeschwerden:

Sie können sich mit Ihrer Beschwerde über verschiedene Wege an uns wenden:

Telefonisch: Unter +49 (0) 30 166 345 13
Email: Schreiben Sie uns an dach@liva.eu
Schriftlich: Senden Sie Briefe bitte an LIVA GmbH & Co. KG
c/o Freo Germany GmbH Kurfürstendamm 196, 10707 Berlin

The European Commission has established a European online dispute resolution platform (OS platform) under http://ec.europa.eu/consumers/odr/. Consumers may use the OS platform to resolve disputes arising from online contracts with providers established in the EU.

Die Europäische Kommission hat unter http://ec.europa.eu/consumers/odr/ eine Europäische Online-Streitbeilegungsplattform (OS-Plattform) errichtet. Verbraucher können die OS-Plattform für die außergerichtliche Beilegung von Streitigkeiten aus Online- Verträgen mit in der EU niedergelassenen Unternehmen nutzen.

Types of fees related to our insurance services

LIVA is an insurance broker of Transactional, Specific Contingency and Intellectual Property Insurance and an for the purposes of the Insurance Distribution Directive (Directive (EU) 2016/97) and receives a commission for each insurance policy written from insurers unless agreed differently with a client.

Art der Vergütung im Zusammenhang der Vermittlung

LIVA ist ein Versicherungsmakler der Transactional, Specific Contingency, und Intellectual Property Insurance nach Maßgabe der Richtlinie über Versicherungsvertrieb (Richtlinie (EU) 2016/97) und erhält für die Vermittlung einer Versicherungspolice eine Provision von Versicherern, außer wenn es eine andere Vereinbarung mit dem Kunden gibt.

Disclosure of direct or indirect participations over ten percent in insurance companies or participations of insurance companies in our company of over ten percent

LIVA Group does not hold direct or indirect participations of more than 10% of the voting rights or capital of an insurance company.

Offenlegung direkter oder indirekter Beteiligungen über zehn Prozent an Versicherungsunternehmen oder von Versicherungsunternehmen am Kapital des Versicherungsvermittlers über zehn Prozent

Die LIVA Gruppe besitzt weder direkte noch indirekte Beteiligungen von über zehn Prozent an den Stimmrechten oder am Kapital eines Versicherungsunternehmens.

Terms of Use of Website

These are the Terms of Use which apply to the access and use of this website, www.liva.eu (the “website”). Please read them carefully. The term “LIVA” or “us” “our” or “we” refers to the owner of the website, LIVA GmbH & Co KG (“LIVA”). The term “you” or “your” refers to the user, visitor or viewer of the website.

In proceeding with access to and using the website, you confirm that you accept these terms and conditions, which together with the Privacy Policy govern our relationship with you in relation to the website. If you do not agree to these terms, you must not use the website.

We amend these terms from time to time. Every time you wish to use the website, please check these terms to ensure you understand the terms that apply at that time. You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these terms and conditions, and that they comply with them.

Disclaimer

The information contained in the website is for general information purposes only. It is not intended to amount to advice upon which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

The information contained in the website is provided by LIVA and while we make efforts to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Whether you are a consumer or a business user

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products and services to you.

you are a business user

We exclude all implied conditions, warranties, representations or other terms that may apply to the website or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the website; or

  • use of or reliance on any content displayed on the website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

If you are a consumer user

Please note that we only provide the website for domestic and private use. You agree not to use the website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity or in response to any breaches by you of these terms.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

The website may include information and materials uploaded by other users of the website, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on the website do not represent our views or values.

Unauthorised use of the website may give rise to a claim for damages and/or be a criminal offence.

If you wish to complain about information and materials uploaded by other users please email info@liva.eu or call us on +44 20 3970 1313.

This disclaimer has no effect on your statutory rights in respect of any product and service that you buy from this website.

Availability

The website is made available free of charge. Every effort is made to keep the website operational and available. However, you may not have uninterrupted and error-free access or use of the website. We take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We may suspend or withdraw or restrict the availability of the website (in whole or in part) so we can repair, maintain or update the website. In these circumstances, we will try to give you reasonable notice.

Security

LIVA takes all reasonable steps to ensure that any information you provide to us on the website or via email is kept secure, but please remember that, because of the nature of the internet, the security of this information during electronic transfer cannot be guaranteed. Nor is there any guarantee that all emails sent and forms submitted will be received by us.

Additional information regarding the security of personal data is available in our Privacy Policy.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at please email info@liva.eu or call us on +44 20 3970 1313.

Links to other Websites

Links from the website to third party websites are provided for information and convenience only. A link does not imply an endorsement of a third party website; likewise, not linking to a particular third party website does not imply lack of endorsement. By following the links, you will be leaving the website and LIVA is not responsible for, does not endorse or approve and accepts no liability in respect of, any information or opinion contained on any third party website (including, without limitation, any liability arising out of any allegation that the content of any third party site infringes any law or the rights of any person or entity).

Cookies

We use 'cookies' to give you the best experience on the website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. You can change your cookie settings at any time but, if you do, you may lose some functionality on the website.
More information can be found in our Privacy Policy.