If you are based in the United Kingdom or outside of the European Economic Area, the responsible entity for the information presented on this website is:

LIVA Partners Ltd
85 Gresham Street
London EC2V 7NQ
United Kingdom

Phone +44 (0) 20 3970 1313

Represented by the Board of Directors:
Thomas Hobart
Alan Hands
Clemens Jürgen Küppers
Jochen Körner

Company House number: 11311703
Financial Conduct Authority reference number: 965050

If you are based in Germany or the European Economic Area, the information presented on this website is in accordance with section 5 German Broadcast Media Act (TMG), section 55 Interstate Broadcasting Treaty (RStV) and the responsible entity for the information is:

Kurfürstendamm 196
10707 Berlin

Phone +49 (0) 30 166 345 13

Court of Registration: HRA 61518 B, District Court (Amtsgericht) of Charlottenburg, Germany

LIVA GmbH & Co. KG is represented by its general partner (Komplementär) LIVA Management GmbH registered under HRB 252069 B at the District Court (Amtsgericht) of Charlottenburg, Germany with registered address at Kurfürstendamm 196, 10707 Berlin, Germany. LIVA Management GmbH is represented by its managing directors (Geschäftsführer) Clemens Jürgen Küppers and Johannes Jacob.

Regulatory Information in accordance with section 11 German Insurance Intermediary Regulation (VersVermV)

The general partner (Komplementär) LIVA Management GmbH is the holder of the insurance intermediary authorisation of LIVA GmbH & Co. KG. LIVA Management GmbH is registered with the Chamber of Industry and Commerce (Industrie- und Handelskammer) Düsseldorf, Germany and is listed in the Register of Brokers (Vermittlerregister) as a licensed insurance intermediary in accordance with Article 34 d (1) of the Trade Regulations Act (Gewerbeordnung) and register number: D-6JSF-TF3ZJ-46.

The responsible supervisory body is the Chamber of Industry and Commerce Düsseldorf, Ernst-Schneider-Platz 1, 40212 Düsseldorf, Germany

Phone: +49 (0) 211 3557-0, Fax: +49 (0) 211 3557400,

LIVA Management GmbH provides insurance distribution services in the European Union, Iceland, Lichtenstein and Norway in accordance with article 4 of the Directive 2006/97, the Insurance Intermediary Directive.

UK Regulatory Information for LIVA GmbH & Co KG

LIVA Management GmbH provides insurance distribution services in the European Union, Iceland, Lichtenstein and Norway in accordance with article 4 of the Directive 2006/97, the Insurance Intermediary Directive.

Professional regulations:

Section 34d (1) Trade Regulations Act (Gewerbeordnung)

Section 59 – 68 German Insurance Contract Act (VVG)

German Insurance Intermediary Regulation (VersVermV)

The legal provisions can be viewed and retrieved on the homepage operated by the Federal Ministry for Justice and juris GmbH

The entries in the Register of Brokers (Vermittlerregister) can be checked as follows:

Deutscher Industrie- und Handelskammertag (DIHK) e.V., Breite Str. 29, 10178 Berlin, Germany, Phone: +49 (180) 60 05 85 0*

Disclosure of direct or indirect participations over ten percent in insurance companies or participations of insurance companies in our company of over ten percent.

LIVA Partners Ltd, LIVA GmbH & Co. KG or LIVA Management GmbH do not hold direct or indirect participations of more than 10% of the voting rights or capital of an insurance company.


We aim to resolve your concerns by close of business on the next working day. If this is not possible, we will promptly acknowledge your complaint in writing (or by email if that was your chosen method of communication) no later than three working days after receipt.

Should a complaint remain unresolved, a complaint can be referred to a resolution platform provided the party complaining is entitled to use such a platform.

For the United Kingdom
Financial Ombudsman Service

For Germany or the European Economic Area
Versicherungsombudsmann e.V.
Postfach 08 06 32, 10006 Berlin, Germany

Terms of Use of Website

These are the Terms of Use which apply to the access and use of this website, (the “website”). Please read them carefully. The term “LIVA” or “us” “our” or “we” refers to the owner of the website, LIVA GmbH & Co KG (“LIVA”). The term “you” or “your” refers to the user, visitor or viewer of the website.

In proceeding with access to and using the website, you confirm that you accept these terms and conditions, which together with the Privacy Policy govern our relationship with you in relation to the website. If you do not agree to these terms, you must not use the website.

We amend these terms from time to time. Every time you wish to use the website, please check these terms to ensure you understand the terms that apply at that time. You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these terms and conditions, and that they comply with them.


The information contained in the website is for general information purposes only. It is not intended to amount to advice upon which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

The information contained in the website is provided by LIVA and while we make efforts to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Whether you are a consumer or a business user

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products and services to you.

you are a business user

We exclude all implied conditions, warranties, representations or other terms that may apply to the website or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the website; or

  • use of or reliance on any content displayed on the website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

If you are a consumer user

Please note that we only provide the website for domestic and private use. You agree not to use the website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity or in response to any breaches by you of these terms.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

The website may include information and materials uploaded by other users of the website, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on the website do not represent our views or values.

Unauthorised use of the website may give rise to a claim for damages and/or be a criminal offence.

If you wish to complain about information and materials uploaded by other users please email or call us on +44 20 3970 1313.

This disclaimer has no effect on your statutory rights in respect of any product and service that you buy from this website.


The website is made available free of charge. Every effort is made to keep the website operational and available. However, you may not have uninterrupted and error-free access or use of the website. We take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We may suspend or withdraw or restrict the availability of the website (in whole or in part) so we can repair, maintain or update the website. In these circumstances, we will try to give you reasonable notice.


LIVA takes all reasonable steps to ensure that any information you provide to us on the website or via email is kept secure, but please remember that, because of the nature of the internet, the security of this information during electronic transfer cannot be guaranteed. Nor is there any guarantee that all emails sent and forms submitted will be received by us.

Additional information regarding the security of personal data is available in our Privacy Policy.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at please email or call us on +44 20 3970 1313.

Links to other Websites

Links from the website to third party websites are provided for information and convenience only. A link does not imply an endorsement of a third party website; likewise, not linking to a particular third party website does not imply lack of endorsement. By following the links, you will be leaving the website and LIVA is not responsible for, does not endorse or approve and accepts no liability in respect of, any information or opinion contained on any third party website (including, without limitation, any liability arising out of any allegation that the content of any third party site infringes any law or the rights of any person or entity).


We use 'cookies' to give you the best experience on the website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. You can change your cookie settings at any time but, if you do, you may lose some functionality on the website.
More information can be found in our Privacy Policy.